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An Amazon server outage caused problems for Alexa, Ring, Disney Plus, and deliveries

Posted on October 28, 2022 by

Categories: AWS

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Significant portions of the internet are experiencing delayed loading or crash due to issues with several Amazon Web Services cloud servers. Many of the online services you use, including this website, are powered by Amazon’s extensive network of data centres. Any issue has enormous knock-on consequences, as we’ve seen in previous AWS outage issues. As of 6 PM ET, the AWS Status stated, “Many services have already recovered, however we are working towards full recovery across services.” Problems first became apparent at about 10:45 AM ET.

Additionally, Amazon’s internal systems crashed, cutting off some delivery drivers and preventing warehouse robots from working.

The impacted AWS-dependent services have been mostly restored. However, the internet is still slower and less stable than usual. The apps used by Amazon employees may be the most significant ones to be impacted by the outage. The programmes that track parcels, direct them to their destinations, and generally keep your products on schedule fell down, according to Reddit posts by Amazon Flex, warehouse, and delivery employees, according to CNBC.

Streaming services, including Disney Plus and Netflix, as well as games like PUBG, League of Legends, and Valorant, have reportedly experienced disruptions. Additionally, we encountered some difficulties using Amazon.com and other Amazon services and devices, including the Alexa AI assistant, Kindle books, Amazon Music, and Ring or Wyze security cameras. Nearly every well-known company is on the DownDetector list of services that have concurrent surges in their outage reports: Tinder, Roku, Coinbase, both Cash App and Venmo, and so on.

Network administrators worldwide reported issues with connections to Amazon’s instances and the AWS Management Console, which manages their access to the servers. Amazon’s official status page published an update with statements confirming the outage after nearly an hour of issues.

[11:26 AM PST] Multiple AWS APIs in the US-EAST-1 Region are experiencing effects. This problem delays our ability to make updates and hurts some of our monitoring and incident response capabilities. Affected services in US-EAST-1 include EC2, Connect, DynamoDB, Glue, Athena, Timestream, and Chime.

Several network equipment in the US-EAST-1 Region is malfunctioning, which is the primary source of this problem. We have noticed some signs of recovery and are exploring many mitigation routes concurrently, but we do not currently have an ETA for complete recovery. This problem affects root logins for consoles in all AWS regions. However, users can log in to consoles in regions other than US-EAST-1 by utilising an IAM role for authentication.

Users in other locations may not have seen as many issues due to the issues emanating from the US-EAST-1 AWS region in Virginia. Even if you were affected, it might have resulted in slightly delayed loading as the network redirected your requests to a different location.